Pg 111 — Terms & Conditions: Your Rights and Responsibilities

1General Terms & Conditions

By using the pg 111 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between pg 111 and the user.

Pg 111 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms. We recommend checking this page regularly.

Pg 111 is committed to providing a safe and fair gaming environment for players in Bangladesh. By accessing this platform, you become part of that commitment.

2Account Registration & Management

To register at pg 111, the following conditions must be met:

• Each person may register only one account. Multiple accounts per person are strictly prohibited.
• All details provided at registration — name, mobile number, and address — must be accurate and genuine.
• Keeping your account password confidential is entirely your responsibility. Do not share your login details with anyone.
• Any suspicious activity on your account must be reported to our support team immediately.
• Identity verification is required to change a registered mobile number or email address.

Pg 111 reserves the right to verify any account. A copy of your National ID or passport may be requested for verification. Withdrawals may be held until verification is complete.

3Age Verification & Minor Protection

Pg 111 strictly prohibits registration and gaming by anyone under 18. Age verification may be requested at any time.

A note to parents — please keep children and teenagers in your household away from this platform. Enable parental controls on all shared devices.

• No one under 18 is allowed to open an account.
• Providing a false age will result in account closure and forfeiture of all funds.
• Pg 111 may request proof of age at any time if there is reasonable doubt.

4Deposit & Payment Policy

Pg 111 supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly.

• Minimum deposit: BDT 100
• Maximum deposit: BDT 50,000 per day (higher limits available for VIP members)
• Deposits must be made from the registered mobile number.
• Payments from third-party accounts are not accepted.
• If a deposit is delayed due to a technical issue, please contact support with a screenshot.

Pg 111 never processes transactions outside of official payment gateways. If you are asked to send money through any other channel, it may be a scam — stay alert.

5Withdrawal Policy & Process

Withdrawals at pg 111 are simple and fast, but the following conditions must be met:

• Minimum withdrawal: BDT 500
• Withdrawals must be made to the same account used for the deposit.
• Withdrawals may be blocked if account verification (KYC) has not been completed.
• Standard withdrawals are processed within 24 hours.
• VIP member withdrawals: processed within 15 minutes to 1 hour.
• Wagering requirements must be met before withdrawing bonus funds.

For suspicious transactions, pg 111 may place withdrawals on hold pending investigation. Cooperating fully with the process ensures a faster resolution.

6Bonus & Promotion Terms

Pg 111 offers a range of bonuses and promotions for both new and regular members. To make the most of them, please note the following conditions:

• Welcome Bonus: 100% bonus on your first deposit. Wagering requirement: 20x.
• Reload Bonus: Bonus available on select deposits every week.
• Cashback: Cashback on weekly losses — varies by terms.
• Referral Bonus: Refer a friend and both of you receive a bonus.

General Bonus Terms:

1. Each bonus offer has a set expiry date. Expired bonuses are cancelled automatically.
2. Multiple bonus offers cannot be active at the same time.
3. If bonus abuse or manipulation is found, the bonus and any associated winnings will be voided.
4. Pg 111 reserves the right to modify or cancel any bonus program at any time.
5. Full bonus details are available on the Promotions page.

7Betting & Gaming Rules

All game outcomes on pg 111 are determined by certified RNG (Random Number Generator) technology. No person or system can interfere with the results.

• Once a bet has been placed, it cannot be cancelled.
• If a game is interrupted due to a technical issue, the bet will be refunded.
• Payouts in Sports Betting are determined based on official match results.
• Odds in live betting may change at any time.
• If a match or event is cancelled, the staked amount will be refunded.

Make sure you have a stable internet connection while gaming. pg 111 is not responsible for interruptions caused by network issues — however, our support team will do their best to assist you.

8Account Closure & Suspension

Pg 111 may suspend or permanently close an account for any of the following reasons:

• Operating multiple accounts.
• Providing false or inaccurate information.
• Abuse of the bonus system.
• Money laundering or suspicious financial activity.
• Abusive behaviour toward other users.
• Self-exclusion request submitted by the user.

Users may request account closure at any time. Any remaining balance must be withdrawn beforehand. Inactive accounts (over 12 months) cannot be reactivated without verification.

9Privacy & Data Protection

Pg 111 takes your personal information seriously. Our full privacy policy here page.

• Your information is never sold to third parties.
• Your data is used solely for service improvement and legal compliance.
• All data is secured with SSL encryption.
• Details on cookie usage are available in our privacy policy.

10Responsible Gaming

Pg 111 is firmly committed to responsible gaming. Gaming is a form of entertainment — not a source of income. Please keep the following in mind:

• Set a budget and stick to it.
• Don't chase your losses by placing more bets.
• If gaming is causing problems in your daily life, please seek help.
• Contact our support team to set a deposit limit.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

11Prohibited Activities

The following activities are strictly prohibited on the pg 111 platform:

• Using multiple accounts to claim bonus offers.
• Using the platform for money laundering or illegal financial activities.
• Using software or bots to gain an unfair advantage in any game.
• Attempting to gain unauthorised access to another user's account.
• Intentionally exploiting any technical glitch on the platform.
• Threatening or abusive behaviour toward other players or staff.
• Opening an account using a false identity or forged documents.

12Dispute Resolution & Contact

If you have a dispute or complaint with pg 111, please contact our 24/7 support team first. Most issues can be resolved through direct communication.

1. Submit a complaint via live chat or email.
2. Send a detailed description of the issue along with any relevant screenshots.
3. We aim to provide an initial response within 48 hours.
4. Complex matters will receive a resolution within a maximum of 7 business days.

Pg 111's decision in any dispute shall be considered final; however, users retain the right to escalate complaints to the relevant regulatory authority.